Frequently Asked Questions

magayo Lotto is our lottery software for analyzing Lotto type games, including Powerball, Thunderball and Toto lottery games.

magayo 3D4D and magayo Pick are our lottery software for analyzing Pick 3 and Pick 4 games, including Cash 3, Cash 4, Daily 3, Daily 4, Play 3, Play 4, 3D, 4D, 5D and 6D lottery games.

magayo 3D4D is specially designed for 3-digit and 4-digit games with the analysis and recommendation based on the numbers and permutations. The analysis and recommendation in magayo Pick is based on the individual digits of the numbers drawn and magayo Pick supports 2-digit to 6-digit games.

This is simply because Lotto games and Pick 3 or Pick 4 games are fundamentally different. Any ball drawn in a Lotto game will not be drawn again in the same draw. However, any ball or digit drawn may be drawn again in a different position in a Pick 3 or Pick 4 game. As such, you need to look at them differently.

We provide the basic set of features free of charge with no time limitation and no advertising while the advanced features are available in our Pro Edition at very affordable rates.

You can see a comparison of our software here:
magayo Lotto Compare Editions
magayo 3D4D Compare Editions
magayo Pick Compare Editions

Presently, our software is not available on Mac OS X or iOS.

Some software download sites provide their own installers. These installers wrap our software installation with their own installation routines and we have no control as to what other software may be installed together with our software.

As such, we strongly recommend that you download our lottery software from our website instead:
Download magayo Lotto
Download magayo 3D4D
Download magayo Pick

It is most likely that you have installed the 32-bit Java when you are using 64-bit Windows in your computer. Please refer to the Java section in our Download page on how to install the 64-bit Java:
Download magayo Lotto
Download magayo 3D4D
Download magayo Pick

Our software installation will automatically check your Windows system and if you are using 32-bit Windows, the 32-bit version of our software will be installed. If you are using 64-bit Windows, our 64-bit software will be installed.

You can verify under the About tab in the Settings function of our software. If "magayo Lotto" or "magayo Pick" is shown, it means that you have installed our 32-bit software. If "magayo Lotto (64-bit)" or "magayo Pick (64-bit)" is listed, it means that you have installed our 64-bit software.

The supported lottery games are listed here:
magayo Lotto Supported Games
magayo 3D4D Supported Games
magayo Pick Supported Games

For some games that are played across a country, you should select "Multi-state", "Multi-province" or "Nationwide" under the State selection in our software.

Our software does not support the printing of tickets onto the betslips. The reason is because we support hundreds of lottery games in the world and every game has a different betslip. In addition, the design and format of the betslip may also change over time.

The Pro Edition of our software allows you to export the tickets generated to text files (.txt). You can then open the text files using any text editor or Microsoft Word and then print the tickets. However, please be green, environmentally friendly and avoid printing if possible.

Yes, it is very safe and secure as we partner with FastSpring for our payment processing. FastSpring is an industry leader in providing e-commerce processing services.

As we do not process your payment, no credit card information is stored in our web server. We also do not store your address and phone number.

Depending on your country, payment can be made using all major credit cards, PayPal or wire transfer. You can click here to refer to the list of countries supported by PayPal.

You can select the bank transfer option in the order page if this is available for your country.

Alternatively, you can approach someone you know who has a credit card to purchase online on your behalf. After purchasing, he/she needs to inform us that the purchase is on your behalf, as well as to let us know your email address. We will then update our customer database with your email address and the Pro license can then be activated for your email address.

The Pro license and all the Pro features are automatically enabled once you complete the registration in our Windows software or our Android app, provided that you use the same email address as stated in your order.

If you have already registered our Windows software prior to purchasing the Pro Edition, you can click the Register button under the Settings function one more time after purchasing to activate your Pro Edition.

You will see "Pro Edition" instead of "Free Version" in the About function of our Windows software or Android app when the Pro features are activated.

You can also verify the Pro features here:
magayo Lotto Compare Editions
magayo 3D4D Compare Editions
magayo Pick Compare Editions

You can re-install the Pro Edition anytime you like.

If you are going to re-install the Pro Edition in the same computer, it is not necessary to de-activate your previous Pro Edition first. You can simply proceed with the re-installation.

If you are going to re-install in a different computer, please de-activate your previous Pro Edition first before re-installing.

You can de-activate your previous Pro Edition under the Settings function first before uninstalling or you can also login to our Client Area to do so.

If you are using our Android app, please inform us after you have re-installed our app so that we can re-activate your Pro app again.

If you click the "Deactivate Pro license" button under the Registration tab in the Settings function, the Pro Edition will revert back to the Free Version.

In addition, to prevent the piracy of our software, our software will check for your valid Pro license from our server. If this check fails or if it is not completed, our software will also revert to the Free Version. Hence, please connect to the Internet when you are using our software.

When you upgrade from Windows 10 to Windows 11, our Pro Edition, which was previously activated for Windows 10, will also revert to the Free Version. As such, you should deactivate your Pro Edition first before you upgrade to Windows 11. Alternatively, you can also deactivate your previous Pro Edition in our Client Area. Once deactivated, you can uninstall our software, install and register again to re-activate your Pro Edition after you have upgraded to Windows 11.